The Systems Analyst is responsible for the administration and support of the URJ constituent databases, as well as associated training, testing, and project management.
Key Responsibilities: Administration o Manage use and integration of URJ constituent databases o Perform basic administration of CRM platform (Salesforce) o Regularly perform database maintenance procedures o Manage ongoing support requests and administrative needs of users o Develop reports and processes to monitor data quality and integrity Training and Documentation o Coordinate training sessions for new and existing users o Develop training plans, materials, and documentation o Assist users with report design and management Project Management o Work with end users to identify, document, test, and report technical issues o Manage work requests and communicate with end users and technical staff o Help manage project priorities and deadlines o Work with vendors and implementation partners as required
Required Skills and Experience:
o Attention to detail o Technical aptitude o Verbal and written communications skills o Analytical and problem-solving skills o Time management and organizational skills o Manipulation of data in Microsoft Excel and Access o Bachelor's degree o Three years of related work experience
Experience in some of the following areas is a strong advantage:
o Salesforce and/or SharePoint administration o SQL o User training o Project management
We offer excellent benefits, including generous vacation time, medical and dental insurance, life insurance, pension plan, commuter benefits, and tuition assistance program.
The Systems Analyst reports to the Manager of Business Systems Analysis. The position is full-time and located at our national headquarters in midtown Manhattan.
Please submit the following to firstname.lastname@example.org: o One-page resume o Cover letter with salary requirement o Short writing sample (100-300 words): choose a task and explain how to perform it to someone who has never done it before. The task described does not necessarily have to be technical (e.g., how to bake a cake, how to tie your shoes).